01How do I check my order status?
Once your order has been processed and shipped, you’ll receive a confirmation email with your tracking number. You can use it to track your package through the carrier’s tracking page until it arrives at your doorstep.
03How long does shipping take?
Estimated delivery time is 5–15 business days.
Please note that shipping estimates do not include weekends, public holidays, peak shopping seasons, customs clearance, or unexpected carrier delays.
05Why is my order taking longer than expected?
Occasionally, deliveries may be delayed due to customs inspections, weather conditions, public holidays, or carrier-related issues. If your package hasn’t arrived within the estimated timeframe, please contact our support team.